Privacy Policy

At Prisdel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following information from you:

Full name
Email address
Phone number
Billing and shipping address
Order details
Payment-related information
Website usage data
Messages or enquiries sent through our contact forms

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and important notifications
Improve our website, products, and services
Respond to your enquiries
Share offers, updates, or promotional messages, where permitted
Prevent fraud and maintain website security

3. Payment Information

Prisdel does not store your complete card, UPI, or banking details. Payments are processed through secure third-party payment gateways. Please review the payment provider’s privacy policy for more details about how they handle your payment information.

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand website performance, and show relevant content or offers.

You can choose to disable cookies through your browser settings. However, some website features may not work properly without cookies.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information only with trusted service partners when necessary, such as:

Courier and delivery partners
Payment gateway providers
Website hosting and technical support providers
Marketing and communication tools
Legal or government authorities, if required by law

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may contact us to:

Access your personal information
Correct inaccurate details
Request deletion of your data, where applicable
Opt out of promotional communication
Ask questions about how your information is used

8. Marketing Communication

If you subscribe to our updates or provide consent, we may send you promotional emails, product updates, or offers. You can unsubscribe or opt out at any time by contacting us or using the unsubscribe option where available.

9. Third-Party Links

Our website may contain links to third-party websites, marketplaces, or services. Prisdel is not responsible for the privacy practices, content, or policies of those third-party websites.

10. Children’s Privacy

Our website and products are intended for general users and are not directed toward children. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Privacy Policy

Prisdel may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website means you accept the revised Privacy Policy.